April is at a stage where she wants to take charge of her life and be more self-sufficient. However, she feels held back because she doesn't have a cell phone. She shared with her advocate that having one would be a game-changer, as it would help her stay on top of her bills, communicate with service providers, potential employers, and her loved ones. With a phone, April would feel more empowered and confident in her ability to achieve anything she sets her mind to.