Ebony is a hard-working young woman who doesn't like asking for help. However, she has fallen on hard times and needs assistance paying her electric bill before the company shuts it off. She has reached out to local agencies, but they cannot support her at this time, which has left her feeling defeated. Helping Ebony get back on track will allow her to revisit the agencies at another time if needed. Ultimately, it will mean she and her family will be able to continue living in their home comfortably.